A system for automated review collection and publishing on Google, Yandex, 2GIS, Vkontakte and Facebook.
To simplify working with customer reviews. A customer leaves a review on one platform, app or social network and clients using other platforms can’t see their review, so it does not prompt them to purchase your product or visit your shop. SMM managers and Marketing managers have to manually monitor and post comments or screenshots on other platforms.
The ideaTo develop a system that will collect client reviews and publish them on all popular platforms. To make sure the review request is made in a way that would only get positive feedback. To make the review publishing process as easy as possible for the user, in order to get the maximum amount of comments.
The Result
The “Feedback+” program for collecting and publishing reviews. Clients can leave a review with just one click and the system will automatically publish it on all of the popular platforms. Marketing and SMM managers will save time as every platform will be complete with all of the customer reviews. Helps increase the trust in the company.
The “Feedback+” system automatically publishes customer reviews on a few platforms. Potential clients will be able to see it on whichever platform or social network they are using.
The “Feedback+” users can manage the reviews in their personal account. We have developed an easy-to-use interface, which shows all of the relevant statistics for the given period of time and the company’s rating. All of the review information is placed in sorted lists. You can view the text in your personal account without having to log onto each platform separately.
Search engines improve the ratings of those companies that get the most reviews. Our system helps increase the amount of reviews of your company without using any shady tactics. The higher your company is on the search engine list, the more clients you have.
The “Feedback+” app supports client database import from any CRM, 1С or Excel table. The system asks clients for reviews and your business gets maximum feedback, which helps you better promote your brand.
The user is always up to date about the latest reviews and feedback without having to manually check it on each platform. It is much easier to respond to reviews and answer questions, and quick responses help create a better image for your company.
The more positive reviews you get the more clients trust you. Good reviews on various platforms help create a good reputation for your business and higher demand for your services.
The system asks clients to review your company at the best possible time, when they are guaranteed to follow through and give you a good review.
We did not limit the scope of users in any way when creating this system. The “Feedback+” system can be used for any business regardless of the field. It is especially useful to review-based companies in the food, health and beauty, entertainment and education industries.
I kept the idea of such a project in myself for a long time. I was looking for a technical team, who could take on everything as much as possible from designing to go live. The guys did everything fast and I launched MVP in 2 months. Unfortunately, the project didn’t go any further and I had to close it, but if I suddenly have more projects, I’ll only contact norsoft for quick development
Sedenko Yuriy