A system for automated review collection and publishing on Google, Yandex, 2GIS, Vkontakte and Facebook.
To make client reviews collection less complicated for entrepreneurs. A customer leaves a review on one platform: website, app or social media account. And those potential clients who use other platforms can’t see their reviews, so there is no encouragement for them to buy a service or a product, or to visit the shop. SMM managers and marketers have to manually monitor and duplicate comments or post screenshots of them. SMM managers and Marketing managers have to manually monitor and post comments or screenshots on other platforms.
The ideaTo develop a system that will collect client reviews and publish them on all popular platforms. To make sure the review request is made in a way that would only get positive feedback. To make the review publishing process as easy as possible for the user, in order to get the maximum amount of comments.
The Result
The “Feedback+” program for collecting and publishing reviews. Clients can leave a review with just one click and the system will automatically publish it on all of the popular platforms. Marketing and SMM managers will save time as every platform will be complete with all of the customer reviews. Helps to increase trust to the company.
The “Feedback+” system automatically publishes customer reviews on a few platforms. Potential clients will be able to see it on whichever platform or social network they are using.
The “Feedback+” users can manage the reviews in their personal account. We have developed an easy-to-use interface, which shows all of the relevant statistics for the given period of time and the company’s rating. All of the review information is placed in sorted lists. You can view the text in your personal account without having to log onto each platform separately.
Search engines improve the ratings of those companies that get the most reviews. Our system helps increase the amount of reviews of your company without using any shady tactics. The higher your company is on the search engine list, the more clients you have.
The “Feedback+” app supports client database import from any CRM, 1С or Excel table. The system asks clients for reviews and your business gets maximum feedback, which helps you better promote your brand.
The user is always up to date about the latest reviews and feedback without having to manually check it on each platform. It is much easier to respond to reviews and answer questions, and quick responses help create a better image for your company.
The more positive reviews you get the more clients trust you. Good reviews on various platforms can help to create a good reputation for your business and higher demand on your services.
The system chooses the most suitable time to ask for customer review, when he is most likely to give positive feedback.
We did not limit the scope of users in any way when creating this system. The “Feedback+” system can be used for any business regardless of the field. This program will be especially useful for those companies where new customers come through reviews - such as F&B, beauty and health, entertainment and education.
I kept the idea of such a project in myself for a long time. I was looking for a technical team, who could take on everything as much as possible from designing to go live. The guys did everything fast and I launched MVP in 2 months. Unfortunately, the project didn’t go any further and I had to close it, but if I suddenly have more projects, I’ll only contact norsoft for quick development
Sedenko Yuriy